Frequently Asked Questions

General


What is the currency of the prices?
All prices are denominated in Singapore Dollars.


Must I be registered to purchase? Do I need an account?
Logging in will save you the time from re-entering your billing information, allow you to view your past purchases and download your purchased digital products (if any).

For first time buyers, you may shop before registration. An account will be automatically created upon completing your first purchase. An email with your login details will be sent to you.  On your next purchase, you may login with your e-mail address and password.


Can I change my email address after I am registered?
No, to avoid confusion, the email address cannot be changed after registration.


I forgot my password, what should I do?
Click on Login at the top of the page and on Request New Password tab, enter your e-mail address and we will send you a temporary link to reset your password.


Order


How do I make my purchase?

    Select “Add to Cart” on product page(s)
    Go to Cart (top right hand corner)
    You may amend the items in your cart and choose your shipping option
    Proceed to Checkout
    Enter your shipping and billing address
    Make payment

You will receive an e-mail confirmation with your order details. You will be notified once your order is packed and sent.


Do you offer any discount?
See our promotions page for on-going deals and promotions.


How do I apply my promotion code?
If you have a promotion code, you should enter the code at checkout. Promotions are subject to terms and conditions (if any).


How frequent do you deliver the books?
The books will be posted out on Mondays and Thursdays.