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If you have any queries about the policy, please get in touch with us using the contact details set out at edureachshop.com and we will do our best to answer your questions.
Personal Information Collected
We will collect the following information from you:
name, a username, date of birth or other personal identification information; and email address, postal address and telephone number.
Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Company Site has to offer.
Protection of Minors
If you are under the age of 18 years, you are not eligible to use our services or purchase any products online.
The Company does not solicit any personal information from minors, and we request that minors do not submit any personal information to us online. If you are under the age of 18 years, you may only surf the Company Site if you have obtained consent from your parents/legal guardian or if you are under the supervision of your parent or legal guardian.
Use of this Information
We will use this information in order to:
administer your accounts with us;
process orders or applications submitted by you;
send you information about our products and services;
verify your identity;
monitor content integrity;
track fraudulent and/or other inappropriate contents or behaviour;
carry out marketing analysis and make general improvements to our Company Site;
obtain your views or comments on the services we provide;
contact the winners of our competitions and to help us plan other promotional activities; and
Send you information we think you might find useful or which you have requested from us, including information about our products and services or those of carefully selected third parties provided you have indicated that you are happy to be contacted for these purposes.
Sharing this Information
Certain services available on this Company Site are offered in conjunction with one of our Sellers.
The services include and are not limited to delivery services.
In order for those services to be provided we provide some necessary details about you to the Sellers. We tell you about this at the point we collect that information on the Company Site. Please note that certain services may be unavailable if you do not want to disclose the personal information you are asked for.
We may disclose aggregate statistics about visitors to the Company Site, customers and sales in order to describe our services to prospective partners, advertisers or sponsors and other reputable third parties for lawful purposes, but these statistics will contain no personally identifiable information. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
In addition, we may pass your information onto one of our carefully selected Sellers or to other carefully selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an email to firstname.lastname@example.org.
Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
Information automatically collected from your computer
Log files/IP addresses: When you visit the Company Site, our web server automatically records your IP address. This IP address is not linked to any of your personal information. We use IP addresses to help us administer the Company Site and to collect demographic information for aggregation purposes.
We may also gather other information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
Necessary session management
managing your login session. This means, for example, that you can move easily from one page to another within the Company Site and your page requests are loaded in a smooth and secure manner without having to re-enter your details on each page;
collecting statistical information about how you use the Company Site so that we can improve the Company Site;
remembering that you have used the Company Site before; this means we can identify the number of unique visitors we receive to different parts of the Company Site;
storing your preferences and selections;
customising elements of the layout and/or content of the pages of the Company Site for you;
enabling our advertising partners and/or Sellers to gather information about the pages that you visit on the Company Site and other websites you visit, so as to place you in an “interest category”. This information is used to serve advertisements on the Company Site which it is believed will be relevant to your interests.
Many browsers will automatically accept cookies but you can amend your browser settings to prevent that or to notify you each time a cookie is set.
Information about Other Products and Services
From time to time we may send you information about our other services and products that we think may be of interest to you.
Also, as mentioned above, we may pass your information onto one of our Sellers or to other selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so.
Changes to Your Details
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us as set out below/using the “Edit Account” feature.
Access to Information by Individuals
You can access most of the information we hold about you by contacting us formally through the contact details indicated below. We will require a formal written request from you to our Data Privacy Officer (details below).
We may charge an access fee to cover the reasonable cost of retrieving the information and supplying it to you.
Access to information may be refused in a number of circumstances, such as where the information relates to anticipated legal proceedings or the request for access is frivolous or vexatious. If we deny or restrict your access, we will explain why as required by applicable laws.
Retention of Information
We will retain information for as long as it is necessary to fulfil the purposes for which it was collected, the legal or business purposes of EDUREACHSHOP, or until you request for us to delete the information, or as required by relevant laws.
Use of Reviews or Forums
The Company Site may from time to time include reviews, forums, message boards, and/ or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.
We respect the confidentiality of your information and will make reasonable security arrangements to ensure that all information in our possession or control is kept in a safe and secure manner, and to prevent unauthorized access and use of your information.
If, however, you do not take reasonable care to ensure the continued confidentiality and accuracy of your information, we will not be liable for any consequential misuse and/or fraud.
Linking to Third-Party Websites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Company Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
In addition, if you linked to this Company Site from a third-party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
Transferring Your Information Outside of Singapore
If you use our services while you are outside Singapore, your information may be transferred outside the Singapore in order to provide you with those services.
If you believe that the privacy of your information has been compromised, please contact us and we will take the relevant steps to address your concerns.